TERMS OF USE

1. ACCEPTANCE OF TERMS

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and SoloSafe Labs LLC ("SOLOSAFE," "Company," "we," "us," or "our").

By accessing, downloading, registering for, or using the SoloSafe platform, mobile applications, website, software, features, and related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms.

These Terms, together with any specific terms presented on our platforms that apply to particular services, benefits, features, subscriptions, promotions, or offerings we may provide from time to time ("Additional Terms"), govern your access to our platforms, the download and use of our Apps, and the use of Services available through them. Together, these Terms and the Additional Terms form the "Agreement." If there is a conflict between these general Terms and specific Additional Terms, the specific terms will control for the particular service, feature, promotion, or transaction to which they apply.

THESE TERMS ARE A LEGALLY BINDING AND ENFORCEABLE AGREEMENT BETWEEN YOU AND SOLOSAFE LABS LLC. BY ACCESSING OUR PLATFORMS, DOWNLOADING OUR APP, CREATING AN ACCOUNT, CLICKING "I AGREE" OR A SIMILAR BUTTON DURING SIGN-UP, OR TAKING ANY OTHER ACTION THAT INDICATES ACCEPTANCE, YOU ACCEPT AND AGREE TO THESE TERMS.

Where you make a booking, purchase a third-party travel service, enroll in a paid offering, or use another feature subject to Additional Terms, you further agree to those applicable terms presented to you before or during the relevant transaction.

If you do not agree to these Terms, you may not access or use the Service.

Nothing in these Terms creates a partnership, joint venture, agency, employment relationship, franchise, or other relationship between you and SoloSafe except the contractual relationship created by these Terms and any applicable Additional Terms.

2. DESCRIPTION OF SERVICES

SoloSafe is a digital platform designed to facilitate connections between solo travelers and to provide tools for travel coordination, trusted connections, activities, communication, verification, and safety support.

SoloSafe may facilitate connections between users for shared travel segments, activities, travel companionship, and related experiences. SoloSafe acts as a platform and intermediary interface and does not itself provide transportation, security services, emergency medical services, travel insurance, or travel agency services unless expressly stated otherwise in a specific offering.

SoloSafe provides technology and features intended to support users. The Service does not eliminate the ordinary risks associated with travel, meeting other people, participating in activities, using transportation, visiting places, or being in unfamiliar environments.

If SoloSafe makes third-party travel services, accommodations, transportation, experiences, or other services available through the Service, those services may be provided directly by independent third-party providers. Their terms, policies, availability, pricing, requirements, and responsibilities may apply. Unless expressly stated otherwise, SoloSafe is not a contractual party to a transaction between you and a third-party provider.

Any complaint, claim, refund request, or demand relating specifically to a third-party travel service should be directed to the applicable provider where the provider is responsible for that service or transaction.

3. PLATFORM CONTENT

We may make available on the Platform Content relating to travel services, destinations, travel experiences, activities, places, safety information, user contributions, recommendations, pricing, availability, and other subjects. Such Content is provided primarily for informational and general purposes and should not be treated as professional, legal, medical, financial, security, or other specialized advice.

Content presented on the Platform, particularly information regarding pricing and availability, may be based on information received from third parties and may contain errors, omissions, delays, or inaccuracies. While we may make reasonable efforts to maintain accurate information, we do not guarantee that all Content is complete, current, accurate, or available at all times. Subject to applicable law, we reserve the right to correct information errors on the Platform.

Reviews, ratings, opinions, recommendations, or other content may originate from users or third-party review platforms and may be subject to their own policies, publication rules, scoring systems, rating systems, and ranking methodologies. Such information is provided for informational purposes and is not guaranteed by SoloSafe.

SoloSafe does not automatically recommend or endorse every travel service, travel supplier, third-party offer, product, service, rating, opinion, user, or other information presented through the Platform. Any display of such information does not constitute a guarantee or endorsement by SoloSafe.

4. LINKS, SEARCH ENGINES, AND THIRD-PARTY RESOURCES

The Service may contain links to other websites, applications, resources, products, or services. Such linked sites and resources are not necessarily under SoloSafe control.

SoloSafe is not responsible for the content, accuracy, availability, security, privacy practices, products, services, transmissions, or other materials made available through third-party sites or resources. The inclusion of a link does not imply endorsement by SoloSafe or an affiliation with the operators of the linked site or resource.

You acknowledge that SoloSafe does not necessarily review, monitor, or endorse linked sites and will not be responsible or liable, directly or indirectly, for damage or loss caused or alleged to be caused by, or connected with, your use of or reliance on third-party content, goods, services, or resources.

5. ELIGIBILITY AND VERIFICATION

5.1 Eligibility

To use the Service, you represent and warrant that you are at least eighteen (18) years of age and have the legal capacity and authority to enter into these Terms. SoloSafe is an 18+ service. You may not use the Service if you are under eighteen (18).

If you act on behalf of a corporation, organization, or other legal entity, you represent that you have authority to bind that entity to this Agreement, and references to "you" may include that entity.

If the Service, or any part of it, is unlawful in your jurisdiction, you may not use the Service. You also may not use the Service if you are located in a country or territory subject to applicable sanctions or embargoes, or if you are listed on an applicable U.S., UK, EU, or other sanctions or prohibited-persons list, including applicable restrictions relating to specially designated or similarly restricted persons.

5.2 Identity Verification

Access to some or all of the Service may be contingent upon successful completion of SoloSafe's identity verification process. You agree to provide current, complete, truthful, and accurate information and to provide verification materials requested by SoloSafe.

SoloSafe currently uses government-issued identification and selfie/face verification as part of its verification process. Depending on the feature, jurisdiction, legal requirements, or risk controls, SoloSafe may request additional information or verification.

Verification is a trust and eligibility measure. It is not a guarantee that a user is truthful, safe, suitable, law-abiding, or free from criminal history, and it does not eliminate the need for users to exercise their own judgment and reasonable precautions.

5.3 Background Checks and Screening

Where SoloSafe offers, requires, or lawfully obtains additional screening or background-check information, you may be required to provide consent or additional information as required by applicable law and the applicable screening process. SoloSafe does not guarantee the completeness, accuracy, timeliness, or availability of any background or screening information and does not guarantee that any user is a safe companion.

5.4 Verification Decisions

SoloSafe may refuse, delay, suspend, or withdraw verification or access where information cannot be verified, is incomplete or inaccurate, or where SoloSafe reasonably determines that additional review is necessary to protect users, the Service, or the integrity of the community.

6. USER CONDUCT AND RESPONSIBILITIES

You agree to use the Service in strict compliance with applicable laws, these Terms, and applicable in-app safety and community rules.

Accuracy of Information:

Maintain accurate, truthful, and up-to-date profile information and promptly correct information that becomes inaccurate.

Purpose of Association:

Use the Service for legitimate travel, social, activity, community, and platonic travel companionship purposes. Dating, romantic solicitation, sexual propositioning, or using the Service primarily as a dating service is prohibited.

Community Standards:

Treat all users with respect and dignity. Harassment, discrimination, hate speech, threats, intimidation, abusive conduct, or conduct that creates a material safety risk may result in immediate suspension or termination.

Safety Protocols:

Follow applicable in-app safety guidance and use available safety tools responsibly. You remain responsible for your own decisions, movements, travel arrangements, meetings, and interactions.

The existing SoloSafe safety rules may restrict the sharing of personal contact information, including phone numbers, social media handles, or addresses, before an initial in-person meeting facilitated through the Service or otherwise permitted by SoloSafe. You agree to comply with any such restrictions communicated through the Service.

7. SAFETY FEATURES AND SAFETY DISCLAIMER

SoloSafe provides safety-oriented features designed to support users before, during, and after travel and activities. Current features may include Smart Check-In, live location sharing, emergency/SOS tools, safety alerts, Travel Buddy or companion matching, activities and groups, and reporting or blocking tools.

Safety features are support tools and are not a substitute for emergency services, police, medical care, professional security, personal judgment, or reasonable precautions. Feature availability may depend on device permissions, connectivity, operating-system functionality, geographic location, network availability, account status, and other technical or external conditions.

SoloSafe does not represent or warrant that a safety feature will always function, remain available, detect every emergency, contact emergency responders, prevent an incident, locate a user, or produce a particular outcome.

You should contact appropriate local emergency services directly when an emergency requires immediate assistance. You remain responsible for taking appropriate action when you believe you or another person is in danger.

SoloSafe does not designate a person, place, activity, service provider, or destination as safe merely because it appears on or is accessible through the Service. Verification and safety tools are intended to support informed decisions, not guarantee safety.

8. PROHIBITED ACTIVITIES

In addition to the conduct described above, the following activities are prohibited:

• Using the Service for any illegal or unauthorized purpose, including human trafficking, drug distribution, fraud, financial crime, or other unlawful activity.

• Impersonating any person or entity or falsely representing your affiliation with any person or entity.

• Providing false, misleading, stolen, altered, or fraudulent identity information.

• Stalking, intimidating, threatening, harassing, exploiting, abusing, or harming another user.

• Using the Service for dating, sexual solicitation, commercial sexual activity, or other prohibited romantic or sexual conduct.

• Attempting to reverse engineer, decompile, disassemble, extract source code from, or otherwise interfere with the SoloSafe platform.

• Circumventing verification, subscription, access, security, moderation, or other controls.

• Scraping, harvesting, collecting, or exporting user information without authorization.

• Using another user's account, credentials, identity, verification information, or payment privileges without authorization.

• Uploading or transmitting content that is unlawful, fraudulent, threatening, defamatory, hateful, sexually explicit, invasive of privacy, infringing, or otherwise prohibited by applicable law or these Terms.

• Interfering with the operation, security, availability, or integrity of the Service.

• Attempting to obtain unauthorized access to accounts, systems, databases, APIs, or infrastructure.

• Using the Service to solicit users for competing services or commercial activities without SoloSafe's permission.

9. USER CONTENT

The Service may allow users to create, upload, post, submit, transmit, or otherwise make available text, photographs, videos, comments, activity information, profile information, reviews, and other material ("User Content").

You retain ownership of your User Content, subject to the rights you grant to SoloSafe under these Terms. You are solely responsible for the User Content you submit and represent that you have all rights and permissions necessary to submit it and to grant the rights described below.

By submitting User Content, you grant SoloSafe a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to host, store, reproduce, process, adapt as technically necessary, display, perform, distribute, and make available that User Content through the Service and for operating, maintaining, improving, promoting, and securing SoloSafe, subject to applicable law and the SoloSafe Privacy Policy.

You may delete User Content where the Service provides a deletion function. Deletion may not immediately remove copies that are technically required for backups, security, legal compliance, dispute resolution, or other legitimate operational purposes, and deletion may not remove User Content that has already been lawfully shared by other users or third parties.

SoloSafe may remove, restrict, or disable access to User Content that it reasonably believes violates these Terms, applicable law, safety requirements, or the rights of others.

You must not upload User Content that infringes another person's intellectual property, privacy, publicity, confidentiality, or other rights.

10. SUBSCRIPTIONS, BILLING, FREE TRIALS, AND PAID SERVICES

SoloSafe may offer paid subscriptions and other paid digital services. The subscription, price, billing period, included features, trial terms, and any promotional conditions will be presented to you before purchase or enrollment and may also be described in applicable Additional Terms.

10.1 Wanderer Subscription

At the time of this update, SoloSafe offers a subscription called "Wanderer." The current Founder's Pricing offer displayed in the Service is $49.99 per year. The Service may display a seven (7) day trial or promotional period where applicable. The exact offer shown to you at the time of purchase controls for that transaction.

The Wanderer offering currently includes, subject to the applicable plan description and ongoing Service availability: unlimited Smart Check-Ins, expanded monthly AI usage, unlimited activity creation and joining, and video posting. SoloSafe may modify features over time as permitted by these Terms and applicable law.

10.2 Founder’s Pricing

Where you are expressly offered Founder's Pricing, the Service may describe that pricing as "locked in for life." This means the qualifying subscription price identified in the offer is intended to remain available to the eligible subscriber for the duration and on the conditions stated in the applicable Founder's offer, subject to applicable law, App Store and Google Play rules, continued eligibility, and any conditions expressly presented when you accept the offer. A cancellation, lapse, refund, chargeback, account termination, or other change in eligibility may affect continued access to a promotional Founder's price.

10.3 Payment Processing

Subscriptions purchased through the Apple App Store are processed through Apple and are subject to Apple's applicable payment, subscription, and account-management terms. Subscriptions purchased through Google Play are processed through Google and are subject to Google's applicable payment, subscription, and account-management terms.

SoloSafe does not control Apple's or Google's payment systems, billing schedules, account systems, refund procedures, or subscription-management interfaces. Your payment relationship with the applicable app store is also subject to that provider's terms.

10.4 Automatic Renewal

Unless otherwise stated in the applicable offer, an annual subscription renews automatically at the end of each subscription period for the then-applicable renewal price or the qualifying promotional price applicable to your subscription. Before purchasing, you are responsible for reviewing the price, duration, trial period, renewal terms, and included features presented to you.

If a free trial applies, the trial may automatically convert to a paid subscription at the end of the trial unless you cancel in accordance with the applicable Apple or Google subscription-management process before the trial ends. The exact conversion and cancellation rules displayed by Apple or Google at purchase also apply.

10.5 Cancellation

If you purchase a subscription through Apple, you must manage cancellation through your Apple account/subscription settings. If you purchase through Google Play, you must manage cancellation through your Google Play account/subscription settings. Deleting the SoloSafe app does not necessarily cancel a subscription.

Cancellation generally prevents the next renewal but may not immediately terminate access for the period already paid for, except where applicable law, the applicable store rules, or SoloSafe expressly provides otherwise.

10.6 Refunds

Refunds for subscriptions purchased through Apple or Google are subject to the applicable platform's refund policies and any rights you have under applicable law. SoloSafe does not guarantee that a refund will be available merely because you cancel a subscription. Nothing in these Terms limits any non-waivable statutory consumer rights.

10.7 Price Changes

SoloSafe may change subscription prices or introduce new plans or offerings. Where applicable, advance notice or user consent may be required by law or by the relevant app store. A change to a promotional or Founder's price will be handled according to the applicable offer and applicable law.

10.8 Taxes and Charges

Applicable taxes, duties, or other charges may apply to purchases depending on your location and the payment platform used. Apple or Google may calculate and collect applicable amounts as required by their systems and applicable law.

10.9 Subscription Access and Account Status

Subscription benefits are tied to the applicable SoloSafe account and platform purchase record. You may not sell, transfer, share, or otherwise misuse a subscription or account unless expressly permitted by SoloSafe.

If your account is suspended or terminated for violation of these Terms, your access to paid features may be restricted or terminated. Nothing in this provision limits any rights you may have to a refund or other remedy under applicable law.

11. INTELLECTUAL PROPERTY OWNERSHIP

SoloSafe, its affiliates, and its licensors retain all rights, title, and interest, including copyrights and other intellectual property rights, in the Service, Platform, software, applications, code, designs, graphics, text, information, pictures, video, sound, music, interfaces, databases, and other materials made available by SoloSafe, and in their selection and arrangement (collectively, "Service Materials").

The Service Materials are protected by applicable copyright, trademark, patent, trade dress, international convention, and other intellectual-property laws.

You may not, and may not cause or permit another party to, modify, decompile, disassemble, reverse engineer, copy, transfer, create derivative works from, rent, sublicense, distribute, reproduce, frame, republish, scrape, download, display, transmit, post, lease, sell, or otherwise exploit Service Materials except as expressly permitted by these Terms, applicable law, or SoloSafe's prior written consent.

Any unauthorized reproduction or redistribution of Service Materials may result in termination of your Account and restriction of access to the Service.

You acknowledge that you do not acquire ownership rights in the Service or Service Materials merely by using the Service or accessing Service Materials.

You are not required to provide SoloSafe with Feedback. If you voluntarily provide Feedback, including suggestions for modification, correction, improvement, or enhancement of the Service, you grant SoloSafe a non-exclusive, irrevocable, worldwide, royalty-free, sublicensable license to use, disclose, reproduce, display, perform, make, have made, sell, offer to sell, distribute, and otherwise use such Feedback and products or content embodying it in any manner and through any media, without compensation or attribution to you, subject to applicable law.

12. DISCLAIMERS AND RELEASE

PLEASE READ THIS SECTION CAREFULLY.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SOLOSAFE DISCLAIMS WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, EXCEPT TO THE EXTENT SUCH WARRANTIES CANNOT LAWFULLY BE DISCLAIMED.

SOLOSAFE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, ACCURATE, COMPLETE, AVAILABLE AT ALL TIMES, OR FREE OF HARMFUL COMPONENTS.

SOLOSAFE IS NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS, MEETINGS, ACTIVITIES, TRAVEL DECISIONS, AND DEALINGS WITH OTHER USERS AND THIRD PARTIES.

You understand that SoloSafe does not independently verify every statement made by users and that identity verification and other screening measures do not guarantee the accuracy of a user's identity, statements, background, intentions, or behavior.

SoloSafe does not guarantee that a user, travel companion, activity participant, destination, place, travel service, transportation provider, or other third party is safe, suitable, available, lawful, reliable, or fit for your particular purpose.

By using the Service, you agree that, to the maximum extent permitted by applicable law, any legal remedy arising from the actions or omissions of another user or independent third party should be pursued against that person or third party. Nothing in this paragraph excludes or limits liability that cannot lawfully be excluded or limited.

13. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SOLOSAFE, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, REVENUE, BUSINESS, REPUTATION, DATA, GOODWILL, OR PERSONAL SAFETY, ARISING FROM OR RELATING TO (I) YOUR ACCESS TO OR USE OF THE SERVICE, (II) YOUR INABILITY TO ACCESS OR USE THE SERVICE, (III) ANY CONTENT OR CONDUCT OF USERS OR THIRD PARTIES, (IV) ANY TRAVEL OR ACTIVITY ARRANGEMENT, OR (V) ANY INTERRUPTION, DELAY, FAILURE, OR UNAVAILABILITY OF THE SERVICE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOLOSAFE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DIRECTLY TO SOLOSAFE FOR THE SERVICE DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

The limitations above do not apply to liability that cannot be excluded or limited under applicable law, including any liability that applicable law expressly prohibits the parties from limiting.

14. INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SoloSafe and its officers, directors, employees, agents, affiliates, licensors, and service providers from and against claims, liabilities, damages, losses, judgments, costs, and expenses, including reasonable legal and accounting fees, arising out of or relating to (a) your access to or use of the Service, (b) your User Content, (c) your violation of these Terms or applicable law, (d) your violation of another person's rights, or (e) your conduct in connection with another user, activity, travel arrangement, or third-party service.

15. DEFINITIONS

"Account" means your registered user account on the Platform.

"App" means a SoloSafe mobile application or other application through which the Service is made available.

"Content" means text, graphics, software, images, audio, video, information, reviews, and other materials available through the Platform, including User Content where the context requires.

"Service" or "Services" means the Platform, Accounts, Content, digital products, subscriptions, software tools, safety tools, communication features, matching features, activity features, and other features provided by SoloSafe.

"Platform" means the SoloSafe website, mobile applications, software, and related digital interfaces.

"Third-Party Provider" means an external company, individual, service, website, or platform whose products, services, content, technology, or resources may be offered, integrated, linked, or made accessible through the Platform.

"Additional Terms" means product-specific, subscription-specific, promotional, purchase-specific, or feature-specific terms displayed before purchase, enrollment, or use.

"User Content" means content submitted, uploaded, posted, transmitted, or otherwise made available by a user through the Service.

"Subscription" means a recurring paid plan or other recurring access arrangement offered by SoloSafe, including the Wanderer plan.

16. TERMINATION, SUSPENSION, AND ACCOUNT CLOSURE

SoloSafe reserves the right, to the extent permitted by applicable law, to modify, suspend, restrict, or terminate the Service or your access to all or part of the Service, including your Account, at any time where reasonably necessary, including for suspected violation of these Terms, safety concerns, fraud, misuse, legal requirements, security concerns, or behavior that poses a risk to the SoloSafe community.

Where reasonably practicable and legally permitted, SoloSafe may provide notice and an opportunity to address the issue. SoloSafe may act immediately where it reasonably believes immediate action is necessary to protect users, the Service, or third parties.

You may terminate your use of the Service at any time by ceasing use of the Service and, where applicable, requesting Account deletion through available account controls or by contacting SoloSafe at support@gosolosafe.net.

Termination or deletion of an Account does not automatically cancel a subscription purchased through Apple or Google. You must cancel the applicable subscription through the relevant platform.

Termination does not affect provisions that by their nature should survive termination, including intellectual property, User Content licenses necessary for legitimate purposes, disclaimers, limitations of liability, indemnification, dispute resolution, and general provisions.

If your subscription is terminated or restricted because of a violation of these Terms, any refund will be determined under applicable law and the applicable platform's rules.

17. PRIVACY AND DATA PROTECTION

When you access and use the Service, SoloSafe may collect, store, use, and process information about you and your use of the Service, including information necessary to operate accounts, provide verification, provide safety features, process subscriptions through applicable platforms, maintain security, and provide requested services.

SoloSafe will process personal information in accordance with its Privacy Policy, which is incorporated into these Terms by reference to the extent applicable.

Because SoloSafe uses government-issued identification and selfie/face verification, the processing of verification information may involve sensitive personal information or biometric-related information under applicable law. The specific categories, purposes, retention practices, disclosures, and rights relating to such information are addressed in the Privacy Policy and any applicable notices or consent flows.

You are responsible for reviewing the Privacy Policy and applicable privacy notices before using features that require personal or verification information.

18. DISPUTE RESOLUTION

THIS SECTION CONTAINS A BINDING ARBITRATION AGREEMENT AND A CLASS-ACTION WAIVER. PLEASE READ IT CAREFULLY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS THROUGH BINDING ARBITRATION, EXCEPT FOR THE SPECIFIC EXCLUSIONS BELOW.

18.1 Arbitration Applicability, Exclusions, and Jurisdiction

Except where applicable law prohibits or where an exclusion below applies, any claim, dispute, or controversy arising out of or relating to these Terms, the Platform, the Services, Content, or your relationship with SoloSafe, including claims that arose before you accepted these Terms, will be resolved by binding arbitration on an individual basis.

Nothing in this arbitration agreement prevents either party from bringing an eligible individual claim in small claims court where permitted by the applicable court rules and law.

If a court determines that the arbitration agreement does not apply or is unenforceable for a particular claim, the remaining provisions of this dispute-resolution section will apply to the fullest extent permitted by law. Subject to applicable law and mandatory consumer rights, the parties consent to the jurisdiction of the federal or state courts located in Texas for claims that are properly before a court.

Except to the extent preempted by federal law or overridden by mandatory law applicable to a particular consumer, these Terms and disputes arising from them are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

18.2 Mandatory Pre-Arbitration Notice

Before either party commences arbitration, the claimant must first send the other party a written notice of dispute ("Dispute Notice"). A Dispute Notice to SoloSafe must be sent by email to support@gosolosafe.net. A Dispute Notice to you may be sent to the mailing address, email address, or other contact information associated with your Account.

The Dispute Notice must include your name, address, email address, telephone number, the nature and basis of the claim or dispute, and the specific relief sought. After receipt of a complete Dispute Notice, the recipient will have sixty (60) days to investigate the claim, and the parties will attempt in good faith to reach a mutually agreeable resolution. Arbitration may not commence until this period has ended, except where applicable law provides otherwise.

18.3 Arbitration Rules

The Federal Arbitration Act ("FAA") applies to this arbitration agreement to the extent applicable. Unless otherwise required by applicable law, arbitration will be administered by the American Arbitration Association ("AAA") before a single arbitrator and in English, under the AAA Consumer Arbitration Rules as modified by this Agreement.

The arbitrator will apply applicable law and may conduct hearings by telephone or videoconference or decide matters on written submissions where appropriate. The arbitrator may award the same individualized remedies that a court could award under applicable law. The arbitrator's decision will be in writing and will include the essential findings and conclusions on which the award is based. Judgment on an arbitration award may be entered in any court having jurisdiction.

Payment of filing, administration, and arbitrator fees will be governed by the applicable AAA rules and applicable law.

18.4 Arbitration Opt-Out

You may reject this agreement to arbitrate by sending an email to support@gosolosafe.net within fourteen (14) days after the date you first agree to an arbitration provision in these Terms. The email must state that you wish to opt out of the arbitration agreement and must include your name, address, telephone number, and email address.

If you previously agreed to arbitration under an earlier version of the Terms, you may not use this procedure to retroactively opt out of arbitration you previously accepted, but you may opt out of a material change to the arbitration provision within thirty (30) days after receiving notice of the revision, where permitted by applicable law.

18.5 No Class Actions or Representative Proceedings

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND SOLOSAFE EACH AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN YOUR OR SOLOSAFE'S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, CONSOLIDATED, OR PRIVATE-ATTORNEY-GENERAL PROCEEDING. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND SOLOSAFE WAIVE ANY RIGHT TO A JURY TRIAL FOR CLAIMS SUBJECT TO THIS ARBITRATION AGREEMENT.

If applicable law prohibits a particular waiver or makes it unenforceable, that waiver will be enforced only to the extent permitted by law, and the remainder of the arbitration agreement will remain in effect to the extent legally permitted.

19. APP STORE AND GOOGLE PLAY TERMS

If you download or use the SoloSafe App through Apple's App Store or Google Play, you acknowledge that your use of the App is also subject to the applicable platform's terms and conditions.

Apple and Google are not parties to these Terms except as may be expressly provided in their own platform agreements. Your use of the App must comply with applicable App Store or Google Play rules.

For Apple purchases, Apple's subscription and payment systems govern the purchase, billing, renewal, cancellation, and refund processes applicable to that transaction. For Google Play purchases, Google's applicable systems and terms govern those processes.

To the extent required by the applicable platform, these Terms may serve as or be accompanied by SoloSafe's custom end-user license agreement. If an app store applies its own standard EULA or other mandatory platform terms, those terms may also apply to your use of the App.

Nothing in these Terms is intended to limit rights that the applicable platform agreement or mandatory law gives you.

20. GENERAL

A) Entire Agreement

The Agreement represents the entire agreement between SoloSafe and you with respect to the subject matter hereof and supersedes and replaces prior and contemporaneous oral or written agreements and understandings between you and SoloSafe with respect to that subject matter. You confirm that, in entering into the Agreement, you have not relied on any statement or representation not expressly set out in the Agreement. Section headings are for convenience only and do not affect interpretation.

B) Severability

If any provision of the Agreement is held to be unenforceable or invalid, that provision will be modified or interpreted to accomplish its objectives to the greatest extent permitted by applicable law, and the remaining provisions will continue in full force and effect.

C) Waiver

Except as expressly provided in these Terms, failure to exercise a right or require performance of an obligation does not affect a party's ability to exercise that right or require performance later, and waiver of one breach does not constitute waiver of any subsequent breach.

D) Assignment

SoloSafe may assign these Terms, or any rights or obligations under them, in connection with a merger, acquisition, corporate restructuring, sale of assets, financing, or other business transaction, or otherwise as permitted by applicable law. SoloSafe may subcontract performance of its obligations. You may not assign or transfer these Terms or your rights or obligations without SoloSafe's prior written consent, except where applicable law permits otherwise.

E) Changes to the Terms

SoloSafe may update these Terms from time to time to reflect changes to the Service, law, safety requirements, subscriptions, or business operations. Where required by applicable law, SoloSafe will provide notice of material changes and obtain any required acceptance. Your continued use of the Service after the effective date of an updated version constitutes acceptance to the extent permitted by law.

F) Electronic Communications

You consent to receive notices and communications electronically, including through the Service, email, or other electronic means. Electronic communications satisfy any legal requirement that such communications be in writing, to the extent permitted by law.

G) Force Majeure

SoloSafe will not be responsible for delay or failure in performance caused by events beyond its reasonable control, including internet or telecommunications failures, outages, natural disasters, acts of government, war, terrorism, civil unrest, labor disputes, public-health emergencies, cyber incidents, platform outages, or failures of third-party infrastructure.

H) No Waiver of Mandatory Rights

Nothing in these Terms is intended to exclude, restrict, or waive any right, remedy, warranty, consumer protection, or other protection that cannot lawfully be excluded, restricted, or waived.

21. CONTACT INFORMATION

For questions about these Terms, customer support, account matters, legal notices, or disputes, contact SoloSafe using the following information:

SoloSafe Labs LLC

6160 Warren Parkway, Suite 100

Frisco, TX 75034

United States

Phone: 469-819-5095

Email: support@gosolosafe.net

SoloSafe does not publish the residential address of its owner or manager as its public contact address. The business address above is the designated public contact address for these Terms.

22. EFFECTIVE DATE

These updated Terms are intended to take effect upon publication by SoloSafe Labs LLC and will apply to use of the Service from the effective date stated on the published version.

Effective date: September 6, 2026.